Every woman deserves safety, dignity and respect

IWSS provides free, confidential and culturally safe support for women, children and young people from culturally and linguistically diverse backgrounds who have experienced domestic, family or sexual violence. Our support is feminist, trauma informed and client centred. We work with clients to increase safety, strengthen wellbeing and support their right to live free from violence.

Emergency Services

CALL : 000

DV Connect Line

CALL : 1800 811 811

Get Help.

If you need support, IWSS is here to assist you. You can contact us through our referral form, by phone or by email. Our team will listen to your concerns, provide information about your options and connect you with the right support.

Complete our Referral Form
Call us
Email us

How We Can Help

IWSS provides support at every stage of your journey. This includes crisis assistance, ongoing case management, counselling, advocacy and community education. Our practitioners understand the impact of trauma and how culture, migration and community pressures influence safety and decision making.

  • Crisis Support 

    If you are in danger or need urgent help outside our hours, call 000 or DVConnect on 1800 811 811.
    Our crisis support is available Monday to Friday, 8.00am to 4.00pm.

    Emergency Numbers

  • Case Management Support

    We help you navigate services such as housing, legal assistance, health care, income support and safety planning. Support is tailored to your needs and circumstances.

  • Counselling

    Trauma informed counselling is available to discuss your experiences, explore options and strengthen emotional safety. Sessions are confidential and respectful.

  • Support for Children and Young People

    We help support the safety and wellbeing of children and young people who have been impacted by violence. Support includes information, referrals and guidance for parents and caregivers.

  • Community Education

    We provide education sessions for community groups wanting to learn about domestic, family and sexual violence, Australian law and available support.

  • Professional Training & Resources

    We support service providers to work in culturally responsive and inclusive ways. Resources and training are available on domestic, family and sexual violence in migrant and refugee communities.

    Contact Us

What to expect.

Taking the first step can feel hard. When you contact IWSS, you will speak with a worker who understands the impact of violence, trauma, culture and migration.

You can expect us to:

• Provide a safe and respectful space to talk
• Listen without judgement
• Explain your rights and the options available to you
• Provide information about our services
• Work with you to identify your safety needs
• Support you to access other services such as legal, health, accommodation and financial assistance
• Develop a prevention plan with you
• Develop a safety plan with you

Contact Us

Donations

Help Create Safer Futures. Your donation helps provide timely, high quality and culturally safe services for women, children and young people seeking safety and stability. Every contribution makes a difference.

Donate Today