Your privacy and feedback is important to us.
Client feedback and complaints
We encourage feedback (both positive and negative) as it our enables staff and management to have insight into the experience of clients and stakeholders. Your feedback assists the organisation to deliver effective services and is an opportunity for us to continuously improve our services.
Download the Client Feedback and Complaints Policy (PDF 431kb)
- Client/Service Users Complaint Form
- IWSS Feedback Form
- Feedback and Complaints Flowchart